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Description
HPE Foundation Care - Post Warranty - 1 Year - Warranty 5940 Bdles SvcHewlett Packard Enterprise delivers a comprehensive post warranty support solution with HPE Foundation Care. This 1 year service is designed to maximize the availability and performance of your IT infrastructure by combining robust hardware and software support, proactive resources, and easy access to HPE experts. Whether youre running critical data centers, enterprise servers, storage, networking, or selected software assets, Foundation Care provides
Hewlett Packard Enterprise delivers a comprehensive post-warranty support solution with HPE Foundation Care. This 1 year service is designed to maximize the availability and performance of your IT infrastructure by combining robust hardware and software support, proactive resources, and easy access to HPE experts. Whether you’re running critical data centers, enterprise servers, storage, networking, or selected software assets, Foundation Care provides a scalable foundation to minimize downtime, resolve incidents faster, and keep your environment aligned with the latest firmware and software updates. With a focus on reliability, this service helps your IT team resolve issues efficiently, collaborate with experienced engineers, and maintain operations without interruption.
- Remote diagnosis and support with 24/7 access to HPE resources and experts helps you quickly identify and troubleshoot hardware and software issues, reducing mean time to repair and keeping critical systems online.
- On-site hardware repair when required to resolve problems that cannot be addressed remotely, helping you minimize downtime and restore service levels swiftly.
- Software support and updates for eligible HPE software, including remote technical assistance and access to software updates and patches. For selected third-party software, updates are included as they become available from the original manufacturer.
- Collaborative Call Management for eligible non-HPE software, enabling coordinated issue resolution between your team, HPE specialists, and software vendors to streamline troubleshooting.
- Flexible service levels with options such as NBD (Next Business Day), 24x7, and CTR (Customized Time and Response) service, designed to fit your business and operational needs while providing dependable support windows where available.
Technical Details of HPE Foundation Care - Post Warranty - 1 Year - Warranty 5940 Bdles Svc
What’s included is a structured mix of hardware and software support designed to maximize uptime and minimize disruption. Remote technical support is available around the clock, with access to HPE knowledge bases, diagnostic tools, and escalation processes. For hardware, remote diagnostics are followed by on-site service when necessary to resolve issues that cannot be resolved remotely. For software, you gain access to updates, patches, and basic support for eligible products as part of the coverage. HPE also emphasizes electronic access to product and support information, enabling any member of your IT staff to locate essential documentation quickly.
- Service levels: HPE Foundation Care NBD Service, HPE Foundation Care 24x7 Service, and HPE Foundation Care CTR Service, each tailored to different operational requirements and local availability.
- Coverage scope: Hardware and software coverage is determined by the product and eligibility; software support may include basic support and collaborative management for selected non-HPE software.
- Delivery model: Remote diagnosis, remote software updates, and on-site repair where necessary, with response times defined by the chosen service level and local conditions.
- Incidents reporting: Incidents can be reported by telephone or via a web portal where available, with 24/7 access to the HPE electronic remote support solution.
- Accessibility: Electronic access to related product and support information is provided to eligible staff, enabling quick reference to manuals, configuration guides, and troubleshooting steps.
How to install HPE Foundation Care - Post Warranty - 1 Year - Warranty 5940 Bdles Svc
HPE Foundation Care is a service contract rather than a traditional software or hardware installation. Activation and enrollment steps are designed to be straightforward and fast, ensuring your organization can begin benefiting from coverage quickly:
- Confirm eligibility and select the appropriate service level (NBD, 24x7, or CTR) based on your environment, business hours, and criticality of systems in scope.
- Gather product details such as affected hardware and software identifiers, serial numbers, SKUs, and any applicable UPCs or product configuration details. Have your procurement or IT asset records ready to streamline enrollment.
- Enroll with HPE through the HPE support portal or via your local HPE sales office. Provide the required details and chosen service level to initiate coverage for the 1-year term.
- Define incident reporting and escalation with your IT team and HPE contact points. Establish preferred channels (phone, web portal, or automated remote reporting) and designate on-site escalation procedures if remote resolution is not sufficient.
- Prepare for activation by confirming any prerequisites, such as remote access permissions, network configuration for diagnostics, and existing support contacts. Once activated, you’ll receive access to firmware updates, software patches, and ongoing diagnostic capabilities.
Frequently asked questions
- What is HPE Foundation Care - Post Warranty - 1 Year? It is a one-year service contract that provides hardware and software support after the original warranty expires, including remote and on-site support, software updates, and access to HPE resources to help maintain system availability.
- What service levels are available? HPE offers multiple options, including NBD (Next Business Day), 24x7, and CTR (Customized Time and Response) service levels. Availability depends on the product, location, and local terms.
- Does it cover software and third-party applications? Yes for eligible HPE software, including updates and patches. For third-party software, updates are included as available from the original manufacturer and may be limited to certain products.
- How is support delivered? Support is delivered through remote diagnostics and remote software updates, with on-site hardware repair when remote resolution is not possible. Incidents can be reported by phone or through a web portal where available.
- How do I enroll or renew? Enrollment is completed through the HPE support portal or through a local HPE sales office. You’ll select the service level, provide product details, and confirm the term length (1 year).
- What are the benefits for my IT team? Increased system availability, faster incident resolution, ongoing access to software updates, collaborative support for non-HPE software, and a predictable cost model with a defined service window and response times.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 933 reviews
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Product Reviews
★★★★★ 5
Solidly constructed and has a premium, hefty weight
Size: 58.5mm
Works exactly as described. Can be a bit heavy but otherwise it is a premium built product. If you have too much coffee in your basket and they're near the rim of it, coffee can get stuck to the sides of the distributor. A little annoying but easily remedied by brushing the grounds back into the basket or by "flattening" the coffee grounds in the basket first prior to distributing.
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Reviewed in the United States on November 26, 2024
★★★★★ 5
Would purchase again
Size: 58.5mm Flat Base
Fits my Gemilai portafilter perfectly. Works as expected, but can be slightly unlevel in tamping. Has a tendency to push the coffee down more on the handle side of the basket. I try to make sure I apply pressure in the middle of the tamper and it seems to make all the difference.
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Reviewed in the United States on January 6, 2026
★★★★★ 3
used product, but works
Size: 58.5mm, Size: 58.5mm
The product is good, I was sent a was clearly looks to be a used product with scuffs on it and some rust, I can clean that up and for what it does, it'll do, just weird to receive a used product.
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Reviewed in the United States on March 31, 2026
★★★★★ 5
Great scale that needs some improvements to be perfect
Color: White, Color: White
Very accurate scale, looks good in white, timer works nicely and I do like the concept of the ratio conversion. Shown in photos with 0 measurement drift over time, even without the silicone mat.
To make this the best scale in the price range, I would change:
- The auto timer function. Timing currently stops if you pick up the brew to swirl; you must completely restart the process if you do happen to pick it up. I would change that to only stop on user input (pressing a button).
- The ratio conversion. Why offer XX.0 precision if you can only change the ratio in whole amounts? I'd suggest offering 0.1 increments, selectable with +/- buttons instead of cycling through.
- The silicone mat is not well affixed and slides around. Kind of useless as-is and I just keep it off. I would wrap the whole thing around the measurement platform, similar to how the Greater Goods scale does it, to really keep it secure.
It's not perfect, but for the price, it's a 4.5/5 for me. Rounding up to 5 since a 4 is considered "bad" by today's online rating standards.
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Reviewed in the United States on December 22, 2025
★★★★★ 5
IMO, a filter coffee lovers best scale option on a budget. Solid grade A choice.
Color: Black
I have two other .1mg "coffee" or food scales that I used regular for pour overs. I saw this has 4x display on real time flow rate, g/mg weight, timer, and grounds to water ratio for a solid price and purchased this after reading some reviews. One of my scales has these features, but the workflow on this scale just clicked a ton better for me.
The beep isn't super loud annoying which is a major relief, as I just couldn't keep sound on on my other scale due to that trigger honestly. I tried brew mode immediately and will now only use that when making a pour over. Loved the beep alerting when I finally hit the proper ratio and I like it keeps my final info on screen after the brew for my study. I can actually practice my technique now and not have split attention as much.
This is still compact, but fits a larger carafe well whereas my other scale is a better fit for the espresso machine. The display is clear and buttons have a slight tactile sensation from the print, but are still the capacitive touch based style. I tested it with weights and it is my most accurate scale, it hit the .1g accurately every time or at worst would fluctuate back and forth quickly from the true value (more than enough for me to trust it). It updates and tares from power on fairly fast, it reacts fast enough to touch to not make me pause much.
My nitpicks are that the front clear matte plastic isn't quite uniform flat viewed at an off angle giving it a cheaper look, but that doesn't affect functionality at all and truth is, it really was very affordable for the feature set I feel.
The second nitpick was that the scale's mat does not grip well or fit securely over prompting it to move around easily. For this I had to modify using some rubberized grip tape on the surface of scale underneath the mat itself. Now it doesn't slide from vibration and if any pressure down it doesn't slip. I could have removed it totally, but it is attractive and useful once stabilized. With that modification done, I can fully recommend this scale for filter coffee lovers at any price. Great product, hopefully lasts me a long time.
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Reviewed in the United States on June 16, 2025