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Description
HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 3 Year - Service de Svr SupportThe HPE Pointnext Tech Care Essential with Defective Media Retention is an extended service plan designed to enhance the performance and reliability of your HPE hardware and software products. This 3 year service plan empowers your IT teams by providing proactive operational support, expert guidance, and swift issue resolution. With this service, you can focus on strategic business initiatives while ensuring your IT environment runs smoothly and
The HPE Pointnext Tech Care Essential with Defective Media Retention is an extended service plan designed to enhance the performance and reliability of your HPE hardware and software products. This 3-year service plan empowers your IT teams by providing proactive operational support, expert guidance, and swift issue resolution. With this service, you can focus on strategic business initiatives while ensuring your IT environment runs smoothly and effectively.
- Proactive Operational Support: HPE Tech Care Service shifts your focus from reactive troubleshooting to proactive optimization, allowing your IT teams to uncover innovative solutions that drive business growth.
- Direct Access to Experts: Gain immediate access to product-specific specialists who possess in-depth knowledge of HPE hardware and software, ensuring you receive tailored support that is relevant to your workload.
- Multiple Support Channels: Enjoy diverse support options, including telephone assistance, real-time chat, automated incident logging, and moderated forums, all designed to ensure you receive timely and effective help.
- General Technical Guidance: Benefit from comprehensive technical guidance that goes beyond standard support, covering operation, management, and security of your supported products.
- Defective Media Retention: Experience peace of mind with the defective media retention service that allows you to keep any defective components, giving you a reliable fallback and protection against data loss.
Technical Details of Product
- Service Duration: 3 Years
- Response Time: 4 Hour - Parts and Labor
- Service Type: Extended Service Plan with Defective Media Retention
- Access: Multi-channel support (phone, chat, forums)
- Focus: Hardware and software products (on-premises and as-a-service)
How to Install
To install the HPE Pointnext Tech Care Essential service, follow these steps:
- Purchase the service plan through an authorized HPE reseller or online through the HPE website.
- Upon purchase, you will receive a confirmation email with activation instructions and any necessary access codes.
- Follow the instructions provided to register your product and activate the Tech Care Service.
- For any assistance during the activation process, feel free to reach out to HPE support via your preferred channel.
Frequently Asked Questions
-
What is included in the HPE Tech Care Service?
The HPE Tech Care Service includes proactive technical support, access to experts, general technical guidance, and defective media retention for hardware and software support. -
How does defective media retention work?
Defective media retention allows you to keep defective components instead of returning them, providing you with added security and peace of mind regarding your data. -
What is the response time for support?
HPE Tech Care Service guarantees a 4-hour response time for parts and labor, ensuring timely resolutions for any issues that may arise. -
Can I access support through different channels?
Yes, you can access support through telephone, real-time chat, automated incident logging, and HPE moderated forums. -
Is this service available for both on-premises and as-a-service products?
Yes, the HPE Tech Care Service is available for both on-premises and as-a-service versions of HPE hardware and software products.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 21 reviews
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Product Reviews
★★★★★ 3
Que no tiene pasadores para apretar el zapato
Size: 7 Wide, Color: Black/Black
Que viene en tallas pequeñas y pensé que venían con lazos y no fue así, el resto esta bien el peso muy conveniente
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Reviewed in the United States on May 30, 2026
★★★★★ 5
Good looking shoe.
Size: 9 Wide, Color: Cognac
It's a good looking should which is true to size. Quality is good. However, it is not leather. Inner and outer covering are man made. For me, it's okay. I ordered a 9W which I knew would be no more than a triple E width. I'm actually a quadruple E width so it's taking a little longer to break in. I won't be using these as often as at this stage of my life, I don't have that have functions that require dressier shoes. I'm happy with this purchase, a good value for the price. The slip in feature works well like my Sketcher slip in.
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Reviewed in the United States on July 27, 2025
★★★★★ 5
Good shoes
Size: 8.5 Wide, Color: Cognac
Great shoes and very comfortable. Not very durable in my opinion. Good for dress or casual.
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Reviewed in the United States on March 27, 2026
★★★★★ 5
Sleek, upscale and supremely comfortable
Size: 9, Color: Cognac
I did not know that Marc Joseph makes hands free slip ins. I own four pair of Skechers, and I thought they were the only game in town. I decided that I wanted a pair of business casual pair of wingtips. I already own two pair of Skechers Mark Nason wingtips in blue and black nubuck, so I bought a pair of their cognac colored. Perfectly fine shoes, but when they arrived, I didn't like the color, so the search was on! I found these cognac-colored Mark Joseph's and hands down, they fit the bill for what I was looking for!
I actually bought two more pair of Skechers in the brown family in the same oxford, elastic lace style: One pair of another style of their Mark Nason line and one pair of their Garza line. So now I am comparing three pair of Skechers to the Marc Joseph's. Obsessive, I know :). Luckily, I have a Skechers store near me for easy returns.
The look I was going for is a sleek, business casual that I could dress up or down. Three things that I love about the Marc Joseph's are the beautiful cognac finish: the white yet lower profile soles and the more formal, narrower toe style.
The MJ's nailed it with the color. They have a slightly darker, more lustrous and glossier look than the others. The color alone looks classier and pairs well with black pants which I wear for work almost every day.
The white soles are exactly what I was looking for. The visible rise is probably about a third of the thickness of the others and are a much more subtle, classier look. They offset the cognac color nicely but are not that in your face, sneaker looking, thick white sole.
When I was comparing them to the others right out of the box, I thought they would be too narrow and tight because they looked sleeker and narrower than the others. But they fit perfectly and were very comfortable right out of the box. Upon closer inspection and comparison, I realized the narrower, sleeker look is because the eyelets for the elastic shoelaces are closer together that give the illusion that the shoe is narrower. They compensate for what might create a tighter fit across the top of your foot with two stretchy "gores" they are called on either side of the upper part. The "slits" are nicely finished, and you can't see the stretchy part and add a nice design touch to the shoe. But between them and the elastic shoelaces, they must stretch just enough to make them extremely comfortable across the top. So, if you have a high instep/arch, they should accommodate it nicely.
Last but not least, they are very comfortable shoes. I wear a size 8 1/2 to 9 and my foot is slightly on the wide side. I bought the size 9's and they fit perfectly. If you are between sizes or have wider feet, you may want to size up a half size. Because the Skechers have much thicker soles, they might be slightly more cushioned, but the MJ's are cushioned more than enough for my purposes and very comfortable. Plus, they actually just feel better on my feet. I can't speak to how durable they will be as I just got them, but so far, so good.
So, there you have it. I rely on other people's reviews a lot when buying online, and especially for shoes. I know it's always a crap shoot, particularly when buying shoes online, so I hope this review helps. Everybody's feet are different, but I highly recommend these.
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Reviewed in the United States on March 15, 2025
★★★★★ 5
Comfortable and look great!
Size: 10.5, Color: Cognac
Very comfortable, look nice, and slip on easily.
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Reviewed in the United States on June 4, 2026