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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Dl360 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an invaluable extended service plan that ensures businesses can maintain their IT infrastructure with confidence. This 4 year service package is meticulously designed to minimize downtime, enhance productivity, and provide extensive support tailored to your technical needs. With a commitment to delivering peace of mind, this service package offers a comprehensive range of features
The HPE Pointnext Tech Care Basic with Defective Media Retention is an invaluable extended service plan that ensures businesses can maintain their IT infrastructure with confidence. This 4-year service package is meticulously designed to minimize downtime, enhance productivity, and provide extensive support tailored to your technical needs. With a commitment to delivering peace of mind, this service package offers a comprehensive range of features that are essential for any organization relying on technology.
- Comprehensive Support: Enjoy peace of mind with 9 x 5 support, ensuring prompt assistance during business hours for any technical challenges you may encounter.
- Defective Media Retention: This unique feature enables you to retain defective media, allowing for secure management of sensitive data while benefiting from parts replacement services.
- On-Site Maintenance: Experience direct resolution of technical issues at your location, significantly reducing downtime and keeping your business operations running smoothly.
- Next Business Day Service: Benefit from the convenience of next business day parts and labor service, with a rapid response time within 100 miles of your site.
- Extended Service Duration: The 4-year coverage provides long-term support, allowing you to focus on your core business without worrying about unexpected technical failures.
Technical Details of the Product
- Service Type: Extended Service Plan
- Duration: 4 Years
- Support Hours: 9 x 5
- Response Time: Next Business Day Service
- Location: On-site (within 100 miles)
- Includes: Parts & Labor
How to Install
To activate the HPE Pointnext Tech Care Basic service, simply follow these steps:
- Contact your HPE sales representative to purchase the service package.
- Once purchased, you will receive a confirmation email with your service details.
- Register your product on the HPE support portal using the provided details in the confirmation email.
- Familiarize yourself with the support resources available and keep your service information handy for quick access.
- Should you require assistance, contact the HPE support team using the contact information provided in your registration email.
Frequently Asked Questions
- What is Defective Media Retention? Defective Media Retention is a service feature that allows you to keep defective components, which is particularly useful for protecting sensitive data and ensuring secure handling of media that may contain critical information.
- How does the Next Business Day service work? The Next Business Day service ensures that any required parts and labor will be provided the next business day after you report an issue, allowing for minimal disruption to your operations.
- Is this service available for all HPE products? This service is specifically designed for certain HPE products. Please consult with your HPE sales representative to determine eligibility for your specific equipment.
- What if I need support outside of the 9 x 5 hours? If you require support outside of standard business hours, you may want to consider upgrading to a plan that offers 24/7 support for continuous assistance.
- Can I upgrade my service plan later? Yes, you can generally upgrade your service plan. Please reach out to your HPE representative for more information on available options.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 1406 reviews
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Product Reviews
★★★★★ 5
Amazing Halo Graphic Novel
Format: Paperback, Format: Paperback
Arrived in new condition and super fast, definitely recommend buying, I just finished reading all the stories; the gallery in the end is a must see and the messages that every author left before and after their stories is a plus.
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Reviewed in the United States on January 24, 2023
★★★★★ 3
5/10
Format: Paperback
this book is kinda mediocre. the first story was amazing. great art, great story, and great dialogue. very cool perspective on what seems like the covenants first encounter with the flood. the dialogue-less one about sgt johnson surviving in a flood infested area was pretty good too. the armor testing story wasn’t bad but kinda felt like a waste of time. and the last one had such terrible art i couldn’t even read it. but i also enjoyed reading the “behind the scenes” author’s notes before and after each story.
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Reviewed in the United States on May 6, 2026
★★★★★ 1
So bad it’s hard to believe
Format: Paperback, Format: Paperback
I bought this to see the story about the half-jaw white elite, one of my favorite characters. In that regard it was fantastic. That story and its art are epic. The next two stories were HORRENDOUS. The middle two stories truly look like they were drawn by talented 8th graders. The dialogue is cringe for the second story and the third story is wordless. There are also resolution issues throughout. Pictures don’t really get across just how UGLY the middle two stories are. The fourth and last story looks like an actual professional artist did it, but I’m too traumatized to try to read it. The foreword is insufferable and irrelevant and the end of the book is filled with fan art that is not quite charming in a book I paid money for.
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Reviewed in the United States on May 27, 2026
★★★★★ 5
Worth the Money
Format: Hardcover, Format: Hardcover
Love this book and I’m happy I bought it new. It came in perfect condition. It’s so nicely put together with high quality images of the main game, even the three DLC games. I like reading the huge list of dialog that the characters have. I learned things about the game I never knew. Ex,the ice goddess and the fire god having a relationship. It even goes into detail about Comrades. The art from the competition Illustrations. It’s my favorite page. I hope other people learn a few things from it like I did. It’s great for a collector and such a pretty book. Worth it! Buy it. Would buy this again!
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Reviewed in the United States on June 14, 2021
★★★★★ 5
Great book for FFXV
Format: Hardcover
I bought this book after completing the game and honestly, it is so informative on stuff that weren't mentioned in the game. I loved learning more about the characters and their backstory and all the concept art.
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Reviewed in the United States on December 23, 2025