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USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 7 - Jul 12
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Description
HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service r El E920d SvcThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is designed to provide exceptional support and resources for businesses that depend on HPE technology. This extended service package spans three years, offering critical assistance to maintain your systems and minimize operational downtime. With a commitment to next business day on site support, you can ensure that your operations run smoothly and efficiently, allowing
The HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is designed to provide exceptional support and resources for businesses that depend on HPE technology. This extended service package spans three years, offering critical assistance to maintain your systems and minimize operational downtime. With a commitment to next business day on-site support, you can ensure that your operations run smoothly and efficiently, allowing you to focus on what matters most—your business.
- Comprehensive Coverage: Enjoy the peace of mind that comes with knowing your HPE products are backed by a robust service plan that includes both parts replacement and on-site assistance, ensuring your equipment is always in optimal condition.
- Next Business Day Response: Benefit from the swift response provided by next business day service, guaranteeing that expert help arrives promptly to address any technical issues, thus minimizing potential downtime.
- Parts and Labor Included: This service encompasses both parts and labor, delivering reliable maintenance that enhances system usability and ensures your technology operates at peak performance.
- Three-Year Duration: With an extended service duration of three years, you will receive continuous support and resources, allowing you to maintain productivity and efficiency throughout the entire period.
- Local On-Site Support: HPE Pointnext Tech Care Basic offers on-site support within a 160 km radius of your location, ensuring immediate assistance to minimize disruptions to your workflow.
Technical Details of the Product
- Service Type: HPE Pointnext Tech Care Basic
- Service Duration: 3 Years
- Service Hours: 9 x 5
- Service Response: Next Business Day
- Service Coverage: On-site maintenance for parts and labor
- Geographical Coverage: 160 km distance from customer site
How to Install
To take full advantage of the HPE Pointnext Tech Care Basic service, adhere to the following steps:
- Purchase the HPE Pointnext Tech Care Basic service through an authorized HPE partner or directly from the HPE website.
- Register your HPE products online to activate the service plan.
- Contact HPE Support whenever you need assistance, ensuring you have your registration details and product information available.
- Schedule on-site support as needed, and prepare your location for the technician's arrival to ensure a smooth service experience.
Frequently Asked Questions
- What is HPE Pointnext Tech Care Basic?
- HPE Pointnext Tech Care Basic is an extended service plan that offers comprehensive support, including parts replacement and on-site assistance for HPE products over a three-year period.
- How quickly can I expect service?
- The service guarantees a next business day response time for on-site assistance, ensuring that any technical issues are addressed promptly to minimize downtime.
- Are parts and labor included in the service?
- Yes, the HPE Pointnext Tech Care Basic service includes both parts and labor, providing a reliable maintenance plan that enhances system usability.
- What areas does the service cover?
- The on-site support is available within a 160 km radius of your customer site, ensuring timely assistance when necessary.
- How do I activate my service?
- To activate your HPE Pointnext Tech Care Basic service, purchase the service and register your HPE products online. You can contact HPE Support for any needed assistance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 1797 reviews
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Product Reviews
★★★★★ 4
ASURION EXTENDED WARRANTIES
I was skeptical that my ASURION warranty would be honored since it was not an easy process to submit claim and required following up several times. Not as easy as buying it initially for a product on check out at amazon. Once the burdensome process was completed on my end, It was easy load the gift card issued for the warranty to my Amazon account. I would definitely look at warranty policies closer though before purchasing one. Good luck if you decide to purchase extended warranty.
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Reviewed in the United States on May 19, 2026
★★★★★ 5
True value for money
It’s great protection plan I can say “A true value for the money and it’s very easy to claim and process
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Reviewed in the United States on April 23, 2026
★★★★★ 5
Professional
Worth the protection
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Reviewed in the United States on April 15, 2026
★★★★★ 1
Waste of Money and Time
It’s useless buying this protection plan. They will not help you with your issue. They will refer you back to the seller. What’s the point of buying a protection plan when they refuse to help? I DO NOT recommend purchasing this plan. Total waste of money and time.
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Reviewed in the United States on January 25, 2026
★★★★★ 5
Quick and easy to file a claim & get resolution!
I bought a blender from Amazon about 18 months ago and at the same time, purchased the Asurion policy to cover it. The glass pitcher cracked last week and I filed a claim with Asurion. Having never used Asurion before, I wasn't sure what to expect but I was blown away by the ease and speed with which my claim was resolved.
Immediately after submitting the claim, Asurion sent a pre-paid shipping label with clear instructions on what to do next. After packing up the blender, taping the label on the front of the box (I had kept the original box the blender came in), and dropping the box off at the UPS location near me (Asurion's instructions included addresses for 2 drop-off locations in my tiny town), I had a refund in my email within hours. I was able to add the refund to my Amazon account simply by clicking on a button in the email and there it was, a credit in my Amazon account!
As I said earlier, I'm blown away by how easy it was to file my claim and get a refund. Asurion made the entire process so effortless! Since the blender I had purchased is no longer available, I ordered a different one from Amazon (it arrives today - yay!) and I can guarantee you that I also purchased the Asurion policy to cover it. Thank you, Asurion, for making the process so easy and the resolution so fast.
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Reviewed in the United States on January 14, 2022