SKU: 41413069024

Samsung ProCare - Extended Service - 2 Year - Service r For Commerci

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Description

Samsung ProCare - Extended Service - 2 Year - Service r For CommerciThe Samsung ProCare Extended Service 2 Year Service is designed to provide customers with unparalleled peace of mind when it comes to their Samsung products. With comprehensive on site maintenance, parts replacement, and labor coverage, this service plan ensures that your devices remain in optimal condition while minimizing downtime. Whether you're a professional or a casual user, Samsung ProCare delivers the assurance you need for high performance

The Samsung ProCare - Extended Service - 2 Year - Service is designed to provide customers with unparalleled peace of mind when it comes to their Samsung products. With comprehensive on-site maintenance, parts replacement, and labor coverage, this service plan ensures that your devices remain in optimal condition while minimizing downtime. Whether you're a professional or a casual user, Samsung ProCare delivers the assurance you need for high performance and reliability.

  • Extended Service Coverage: The 2-year service plan offers extended protection for your Samsung devices, ensuring that you can rely on them for extended periods without worry.
  • On-Site Support: Enjoy the convenience of on-site support, which means you won’t have to transport your devices for repairs. Our technicians come to you, minimizing downtime and ensuring a quick turnaround.
  • Comprehensive Parts Replacement: With the Samsung ProCare service, replacement parts are included, addressing any issues effectively and restoring your devices to optimal performance.
  • Labor Service Included: The plan covers all labor costs associated with repairs, allowing for swift and efficient service without unexpected expenses.
  • Improved Productivity: By keeping your devices in prime condition, Samsung ProCare enables you to maintain high levels of productivity and efficiency, whether at home or in the office.

Technical Details of Product

  • Service Duration: 2 Years
  • Service Type: On-site Maintenance
  • Includes: Parts Replacement and Labor
  • Coverage: Samsung Devices
  • Support Hours: Standard Business Hours

How to Install

To get started with your Samsung ProCare - Extended Service plan, simply purchase the service from an authorized retailer or directly from Samsung. After purchase, you will receive a confirmation email with all the necessary details. To schedule your first service appointment, call the Samsung customer support line or visit the Samsung Support website. Have your device information ready for a smooth service experience.

Frequently Asked Questions

1. What devices are covered under the Samsung ProCare service?

The Samsung ProCare service covers various Samsung devices, including smartphones, tablets, and selected home appliances. Please refer to the service agreement for specific coverage details.

2. Is accidental damage covered under this service plan?

No, the Samsung ProCare service primarily covers mechanical failures and defects. Accidental damage may require a separate insurance plan.

3. How do I schedule a repair service?

You can schedule a repair service by calling Samsung customer support or using the Samsung Support website. Be sure to have your service plan confirmation and device details on hand.

4. Can I transfer my Samsung ProCare service plan to a new device?

Unfortunately, the Samsung ProCare service plan is tied to the specific device purchased. If you acquire a new device, you will need to purchase a new service plan for that device.

5. What should I do if my device needs service?

If your device requires service, contact Samsung customer support immediately to initiate the process. They will guide you through the steps to arrange for on-site support and parts replacement.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 41413069024

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4.3 ★★★★★
Based on 19 reviews
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Product Reviews
S
Verified Purchase
Sam
Louisville, US
★★★★★ 1
Very bad
This guys are just an eye wash, they do not cover anything but will charge you. I bought Hand Blender and it broke in couple of months and I took 3 year protection from Asurion. When I contacted them about the issue, they said it is not started, go to manufacturer. I reached out to Amazon and they replaced it for me. Now again it broke. I reached out to asurion again. Now they say it is not contract. what is the point of having protection. Waste of time and money. I will not recommend this to anyone. This is a fraud protection.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 8, 2026
E
Verified Purchase
ELIZABETH
Lexington, US
★★★★★ 5
Extra Warranty
Having the extra warranty on my item, really paid off!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 22, 2026
G
Verified Purchase
GUSTAVO Arriens
Pawtucket, US
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim. The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount. While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 8, 2026
L
Verified Purchase
lele
Belleville, US
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
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Reviewed in the United States on May 13, 2026
M
Verified Purchase
Miguel Denyer
Charlottesville, US
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025

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