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Description
Managing the Professional Service FirmInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."Binding Type: Paperback
Publisher: Free Press
Published: 06/09/1997
ISBN: 9780684834313
Pages: 384
Weight: 0.98lbs
Size: 9.26h x 6.14w x 0.95d
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4.7 ★★★★★
Based on 2398 reviews
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Product Reviews
★★★★★ 5
One of the best
Scent: Bourbon Oak
One of my go to and you won't regret it
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Reviewed in the United States on June 4, 2026
★★★★★ 5
If you have sensitive skin and dont want premium prices, Cremo’s body wash is an excellent option A+
Scent: Palo Santo, Size: 16 Fl Oz (Pack of 1), Scent: Palo Santo, Size: 16 Fl Oz (Pack of 1)
Cremo’s body wash for men has become a staple in our household. The product exudes a luxurious feel, from the rich lather to the clean, long-lasting scent that genuinely resembles a more expensive fragrance.
This body wash possesses a pleasant aroma of cardamom, papyrus, and most notably, palo santo. It features a warm, woody, and spicy scent, which is one of my preferred fragrance notes. Notably, the scent is strong without being overpowering. Additionally, I appreciate the aesthetic appeal of the bottle. The exquisite and vintage-inspired packaging complements the fragrance effectively.
What truly sets Cremo’s body wash apart is its gentle nature. I have sensitive skin and this body wash does not cause dryness or irritation. In fact, it leaves my skin feeling soft and smooth, which is not always the case with other brands I have tried.
The affordability of Cremo’s body wash is a significant advantage. It offers a high-end feel and fragrance without incurring excessive costs, making it an easy choice for repeat purchases. If you or your family have sensitive skin or simply desire a pleasant scent without paying premium prices, Cremo’s body wash is an excellent option.
Highly Recommended. 5/5 Stars.
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Reviewed in the United States on October 5, 2025
★★★★★ 5
If you want a great soap in a budget, buy Cremo body wash.
Scent: Cypress Santal, Size: 16 Fl Oz (Pack of 1)
Really good soap!! Leaves your skin soft and smells great. Light fragance and provides a good lather.
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Reviewed in the United States on April 25, 2026
★★★★★ 5
Beat the Humidity with This Citrus Powerhouse
Scent: Bergamot, Size: 16 Fl Oz (Pack of 1)
In the middle of a brutal, humid Philippine summer, finding a body wash that actually boosts your confidence is a game-changer. Cremo’s Italian Bergamot isn’t just a soap; it’s a full olfactory experience. It opens with a vibrant, tart Italian bergamot that immediately cuts through the heat, followed by the freshness of vetiver, and the neroli blossom adds a sophisticated floral touch.
True to Cremo’s Reserve collection, the scent is beautifully layered. It builds in intensity as you lather, allowing the earthy, fresh vetiver to anchor the citrus. Unlike many drugstore options, this lingers—stepping out of the shower, you can still catch the crisp citrus and the clean, woody dry-down on your skin. It’s the ultimate reset for a hot day.
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Reviewed in the United States on April 11, 2026
★★★★★ 5
Awesome
Scent: Blue Cedar & Cypress, Size: 16 Fl Oz (Pack of 1)
This soap smells fantastic, and leaves you feeling clean! Great find, went back to buy the other scents!
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Reviewed in the United States on May 29, 2026